FAQ

Frequently Asked Questions

Do you offer product quality assurance?
Yes, we carefully select our suppliers and ensure all products are inspected before shipping. In case of any issue, you can always rely on our Return Policy.

Can smart watches track steps and basic health metrics?
Supported models track steps and basic wellness data. Please check each product page for the exact features and specifications.

Are the educational toys safe for children?
Absolutely. Our toys are made from non-toxic materials and comply with international safety standards.

Are personal care gadgets safe for home use?
Yes. Each device is intended for home use and includes a user guide with safety instructions.

What are the shipping times?
Orders are typically processed within 1–3 business days. Delivery times vary by destination; see our Shipping Policy for details.

Do you ship internationally?
Currently, we only ship within the United States and Canada.

How can I track my order?
You can track your order from the Order Tracking Page.

What is your return policy?
You can request a return within the allowed window outlined in our Return Policy.

How can I contact support?
We’re here to help. Email us at info@smartsellhub.shop.